The Ultimate VoIP Telephone System Buyers Guide.
Every day we are asked what the best VoIP phone systems are for for small business. And If you want to find out more about buying the best VoIP-friendly version of a PBX phone system you’re not alone. This buyer’s guide will give you everything you need to make an informed choice when it comes your time to buy.
It’s a good decision to make, not only because businesses have been taking advantage of VoIP for over 5 years now, but also because the NBN means that a VoIP phone system will be the only way forward for your business telco in the future. In the past, a business VoIP phone service was reserved for large companies that could afford dedicated, high quality internet connections, but the NBN means that businesses of all shapes and sizes will now have access to the quality internet required to successfully run VoIP services.
If you’ve been hearing about VoIP and you’re thinking about getting your business on board, this ar will help you understand exactly what it is, how it works, and arm you with everything you need to make the best choice when purchasing a VoIP phone system for your business.
How does VoIP work?
VoIP converts your voice into digital data, and that digital data has to be re-coded into voice signals at the other end of the call, and it does this using codecs which is short for encoder-decoder. Codecs compress the voice data so that it can be transmitted faster, and the call quality is better as a result.
The reason codecs are required is because VoIP uses digital signals, unlike traditional PSTN phone conversations that use analogue data. When the digital VoIP signal reaches the destination (the person you called), it will be decoded back to its analogue form, so the person on the line can hear and understand it. The same happens if someone who has a VoIp service calls you.
If you’re both using VoIP the entire journey of your phone call will take place over the internet. But if one or the other of you is using a traditional analogue service, call travels as far as it can using VoIP, and then switch back to the public phone network when it has to.The same happens if you have a traditional phone, and someone using a VoIP service calls you, only the journey is reversed.
How Does The NBN Fit Into The VoIP Phone System Picture
As the NBN rolls out across Australia, the traditional copper public telephone network is being removed. That means that traditional phone services will be disabled, everywhere except some rural and remote areas. Your telephone lines are literally on the line, because when the network is removed, you won’t be able to make phone calls the way you have been doing for many years.
Over 95% of Australian businesses will be affected, and it does mean some drastic changes for everyone. From now on, as part of the NBN plan, all businesses will have to install a VoIP service to run their phone systems. This means that, once you have the NBN installed in your office, you won’t just be using it for the internet, but also for your phone calls. Your service provider will help you with the process, and we promise – it’s not as difficult as it may sound!
You’ll simply connect your phone system to your data service from now on, instead of an outlet in the wall.